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These instructions apply to Apple Mail running on Mac OS X 10.11 and above. See Configure Apple Mail for Previous Versions of OS X if you are running OS X 10.9 or 10.10.
You can configure the Mail app to connect to your email and calendar events on the Office 365 server.
IMPORTANT: After configuring Apple Mail, be sure to change the Trash setting to never permanently erase messages. Otherwise, you won't be able to restore deleted messages.
- Launch Mail. (Click the icon in the dock or go to the Applications folder to open it.)
- Add a mail account:
- If you have not previously configured an account in Mail you will be prompted to add an account. Click Exchange and then click Continue.
- Otherwise, go to the Mail menu and click Add Account > Exchange and then click Continue.
- Enter the following information and then click Sign In when done:
- Full Name: the name you want displayed on your outgoing mail
- Email Address: sunetid@stanford.edu (do not use an email alias)
- Password: your SUNet ID password
- Select the apps you want to use with this account and then click Done.
Recommended setting
Here are our picks for the Best Mail Apps for Mac: MacOS Sierra Edition. Apple Mail received some improvements with Sierra, but is it the best mail client? User-friendly, and best overall email clients for Mac. With a focus on keeping you inbox free of chaos, Spark lets you organize everything into easy to find (and hide) categories. This article describes how to set up your Microsoft Exchange 2010 email account with Mac Mail. Note: Exchange 2010 runs only on Mac OS X version 10.6 or later. If you’re unsure about which OS X version you’re running, click the Apple icon located in the top-left corner and select About This Mac. Named one of the best of Mac by Apple itself in 2016, Spark is still one of the most popular, user-friendly, and best overall email clients for Mac.
Office 365 accounts are not backed up. However, Outlook on the web and some desktop versions of Outlook let you recover deleted items that are no longer visible in the Deleted Items folder.
In Apple Mail you can set how long to keep messages in the Trash folder. Once a message is permanently erased in Apple Mail it cannot be recovered from the Deleted Items folder in Outlook on the web. We recommend setting Apple Mail to never permanently erase deleted messages.
- In the Mail menu, click Preferences.
- In the Accounts pane, click the Mailbox Behaviors tab.
- In the Trash section, choose the following settings:
- Store deleted messages on server: checked
- Permanently erase deleted messages: Never
Overview
Apple Mail is the default email client that comes with every Mac using OS X 10.0 or later. This guide will show you how to configure your Apple Mail application to access email for your Media Temple server.
This article is primarily for Mail version 10.2 on Sierra (OSX 10.12.32). Your version of Apple Mail may vary depending on the version of Mac OSX you are using.
- Additional steps for older versions of Apple Mail that were released prior to Sierra have been included.
Requirements
Before you start, be sure to have these handy:
- Your domain name: example.com
- Your email address: [email protected]
For more information, please read this article: Creating a POP/IMAP email accountCreating a POP/IMAP email account. - Your email password.
- Your email access domain. The email access domain is completely independent of the web access domain and will look something like this: xxxx-xxxx.accessdomain.com. The 'xxxx-xxxx' string will be a series of randomized letters. This will be totally unique to your specific Grid. Read our article What is an 'Access Domain'? for more information.
READ ME FIRST
This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by Media Temple. Please take a moment to review the Statement of Support.
Instructions
Let's begin!
1. Open Mail. If you haven't added a new account yet, you'll be taken directly to the Add Account![Email client options for mac Email client options for mac](/uploads/1/2/6/0/126024047/654963858.png)
2. From the Add Account prompt, select Add Other Mail Account... and click Continue.
3. Enter your email account information and click create. - Full Name: Your name as you would like it to appear.
- Email Address: Your full email address.
- Password: The password for your email account.
When an autodiscover setting has been unsuccessful, the message 'Unable to verify account name or password' will appear in a new settings box.
5. Fill in the fields using your email info and access domain. If you do not see this box and are using a version of Apple Mail that was released prior to OSX Sierra, skip to 'Additional steps for older versions of apple mail'.
- Email Address: Your full email address.
- User Name: Your full email address.
- Password: The password to your email account.
- Account Type: We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP worksUsing Email: How IMAP works.
- Incoming Mail Server: Your email access domain.
- Outgoing Mail Server: Your email access domain.
5. Fill in the fields using your email info and access domain. If you do not see this box and are using a version of Apple Mail that was released prior to OSX Sierra, skip to 'Additional steps for older versions of apple mail'.
- Email Address: Your full email address.
- User Name: Your full email address.
- Password: The password to your email account.
- Account Type: We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP worksUsing Email: How IMAP works.
- Incoming Mail Server: Either your IP address or mail.mt-example.com
- Outgoing Mail Server: Either your IP address or mail.mt-example.com
Please note that by default, Apple Mail versions 10 and higher use secure (SSL) connections for both incoming and outgoing servers. We highly recommend that you do not change this, but SSL and port settings may be modified under server settings in the preferences menu once setup is complete.
6. You'll then be asked to confirm which apps that you'd like to attach the email account to. Select email and any others that you'd like and click Done.
That's it! You just configured your Media Temple email address on Apple Mail. As always, if you have any questions, please feel free contact Media Temple's award winning 24/7 support.
Additional steps for older versions of Apple Mail
To maintain functionality and security, Media Temple recommends that you update to the latest Apple Mail version available.
Older versions of Apple Mail may show two separate boxes for the incoming and outgoing server settings. If this is true for you, use the following settings:
Email Client Options For Mac
Account Type:
We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP worksUsing Email: How IMAP works.
Incoming Server Info
Incoming Mail server: Your email access domain.
Incoming Mail Server: Either your IP address or mail.mt-example.com
Path Prefix: Enter /INBOX here (all capital letters).
Port: You will want to connect using the correct port based on the settings you have selected.
- IMAP: 143, or 993 if SSL is enabled.
- POP: 110, or 995 if SSL is enabled.
Outgoing Mail Server: Either your IP address or mail.mt-example.com
Port: You will want to connect using the correct port based on the settings you have selected.
- SMTP: 587, or 465 if SSL is enabled.
- For incoming mail, we recommend using Port 993 with the Use SSL checkbox selected.
- SSL Checkbox: Check this box if you wish to connect using SSL encryption. This feature is supported by default and you do not need to install an SSL for it to work. Note that you will also need to use an SSL port (above) if you select this option.
NOTE:
You may encounter an Unverified SSL Certificate warning if you have chosen to connect with SSL. This is common if you do not have your own SSL Certificate installed. You can add the certificate to your trust settings to avoid seeing this message in the future. The encryption in use IS safe, so you can safely select 'Connect' to continue.
NOTE:
You may encounter an Unverified SSL Certificate warning if you have chosen to connect with SSL. This is common if you do not have your own SSL Certificate installed. The Grid does not allow you to install your own SSL on email. To avoid seeing this message in the future, add the existing certificate to your trust settings. The encryption in use IS safe, so you can safely select 'Connect' to continue.
- Authentication: Be sure that Password is selected from the dropdown menu.
Email Clients Options For Mac Sierra
- Select your new account from the left hand column.
- Click the 'Advanced' tab and uncheck the box to 'Automatically detect and maintain account settings.'
- Navigate back to the 'Account Information' tab. This time, select Edit SMTP Server List... from the Outgoing Mail Server (SMTP) drop-down menu.
- You will be taken to the SMTP server list. Make sure that you have selected the correct email address. Click the Advanced tab and verify the following settings:
- Be sure the box to 'Automatically detect and maintain account settings' is not checked!
- Enter your desired outgoing mail port. Since many ISPs block port 25 (the default outgoing mail port), we strongly suggest using port 587, or port 465 if SSL is enabled.
- Select 'Password' from the Authentication drop-down menu, and make sure the 'Allow insecure authentication' box IS checked. If you don't see this option, you may need to update Apple Mail or Yosemite to the newest version.
Email Client Options For Windows 7
That's it! You just configured your Media Temple email address on Apple Mail. As always, if you have any questions, please feel free contact Media Temple's award winning 24/7 support.